Frequently Asked Questions

We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned. No worries - we are here to help!

What can I return?

You may return most new, unopened items within 30 days of delivery for a full refund.
Please note: shipping fees are non-refundable.

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

How will I be refunded for my return?

In most cases your refund will automatically go back to the original form of payment used for the purchase. If you made a purchase using PayPal, a refund will be issued to your PayPal account.

Do we offer replacements and exchanges?

Yes, you can get replacement and exchange orders. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color. Please contact us for more instructions.